In compiling the conference presentations, we have tried to ensure that this CD gives an accurate representation of the original abstracts. Towards that end, these abstracts were taken directly from the database created when presenters at ICIS 2004 submitted their original work. Accordingly, due to vagaries in computer systems, some characters of some abstracts may have gotten garbled or modified in this process; as such, there may be some mistranslations or omissions that have escaped our proofreading. When using one of these abstracts in an important context, we would strongly advise checking with the author.